LCI Is a double minority certified business that started with an idea to improve the life cycle of litigators and provide law firms with the very best most cost-effective trial support.
LCI is integrity driven and one of the most cost effective trial site service providers in the country today.
LCI has goals:
Keep our clients coming back time and time again.
We want your team to win.
We want to focus on the details of your case so that you can win.
We want LCI to be the BEST experience you will ever have when trying your next case.
We are trustworthy, reliable, focused and integrity driven. THE LCI Team and Your Team is a winning team!
Where We Started
Before there was Legal Concierge, Inc., there was Lisa Cain and a set of circumstances than can only be described as fortuitous looking back in time.
Lisa Cain was born in an Indian hospital in Tahlequah, Oklahoma and spent her childhood in Bentonville, Arkansas. Lisa’s family home was separated by a ravine from a construction site that turned out to be the very first Walmart store in the U.S. By virtue of its proximity to the Walmart, Lisa began to take notice of the idea of logistics. As a young girl, she’d spend hours watching the delivery trucks come and go, navigating a sharp turn to make their way into the loading dock.
Sometimes the trucks would end up spilling some of their goods into the ravine between her home and the store because they didn’t plan for that sharp turn. Lisa understood what it meant to plan properly, even at a young age.
After graduating from college, Lisa moved to Dallas in 1991. By 1994, Lisa was a single mom responsible for three young children. She had a dual major with degrees in both performing arts and journalism yet she had worked in college directing plays and worked locally directing theater performances as a volunteer.
She took a job at a local Dallas advertising agency to support her family, but unfortunately, the company made the decision to shutter its Dallas location in favor of establishing its headquarters in Houston. Lisa declined to make the move to Houston because her roots were with her family in Northwest Arkansas and Oklahoma.
The opportunity to attend a paralegal school program was presented to Lisa. Seizing the chance, Lisa enrolled and ended up graduating at the top of her class, and after graduation, she secured a logistics coordinator position at a top Dallas law firm. It wasn’t long before she was assigned to oversee one of the largest telecom cases of its time (Samsung v. Alcatel, 1999)
After the trials concluded, Lisa was offered the role to continue logistics for trade shows and special events for the law firm. However, while fulfilling the responsibilities of her new position, Lisa couldn’t shake her experiences from the Samsung trials. Having to live on such a tight budget as a single mother made Lisa become creative and savvy. She wanted to apply the lessons she learned in her personal life to her professional life too. Lisa knew there had to be a more efficient, cost effective way to manage a case.
After some soul searching, Lisa wanted to find a way to use her skillset and her talents to determine her own value in the workforce. She made the decision to leave the law firm. However, she left with her experiences and observations that would prove to be the catalyst to form her own business.
Real life intervened again when Lisa’s oldest son suffered a near fatal bout of asthma. Lisa accepted contract paralegal positions to continue to make ends meet. By day she was a valuable legal assistant, but by night Lisa began work on her business plan for what would become Legal Concierge, Inc., now known nationwide as LCI. With her prior work experience combined with a background in performing arts, she realized that her training had already prepared her for the future. There were so many similarities in preparing a production for the stage and preparing a team for trial.
As a result, Lisa made a critical decision to begin working from home to stay close to her children. She immediately began knocking down walls in her home closet to create an office. Lisa continued working out of her makeshift office space for eight years all the while striking a balance between work and home life, up to and including a ban on television and radio so she could maintain her focus.
What happened next is testament to Lisa’s tenacious work ethic. She was working on a contract project for Blockbuster reviewing lease agreements when she received a call from Blockbuster’s San Antonio counsel’s office asking for her assistance in what would become the Cleveland v. Viacom litigation. Lisa was tasked with facilitating and maintaining 50 offices, six war rooms, catering, transportation, infrastructure and even security.
With her career launched, Lisa moved forwards with LCI full time, and hasn’t looked back since. Her mantra of “every client and every case is treated with the same level of importance” carries on today.
LCI has been setting up war rooms and court rooms for 17 years in over 50 states.